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What is OPL’s Virtual Technician®?
OPL’s Virtual Technician® allows us to track, report and monitor the status of your laundry equipment – providing seamless, constant monitoring of your laundry facility, greatly assisting businesses with slow or unreliable lines of fault reporting.
With OPL’s Virtual Technician®, you will always have a virtual engineer on-site, diagnosing faults and reporting directly back to the OPL service desk saving your business valuable down-time. What’s more, our machine integration means it’s easier than ever before – no more worrying about complicated controls or screens as there aren’t any!
What are the Benefits?
- Eliminates avoidable call out charges and minimise down time.
- Faults are reported directly to The OPL Group who analyse them quickly and efficiently.
- Testing and diagnostics can be carried out remotely allowing functions to be tested.
- New wash programmes can be created to suit site specific requirements on demand and then uploaded remotely.
- New coin settings can be set remotely.
- Chemical programmes can be created to suit specific requirements on demand.
- Chemical levels are monitored, and new chemicals can be dispatched automatically whenever minimum levels are low.
- Affordable low fixed monthly costs.
Where do I sign?
For an affordable service solution whilst minimising unnecessary call out charges, the OPL’s Virtual Technician is available at a fixed monthly cost giving total peace of mind and Superb Service Support – wherever you are!
Simply start a live chat , submit a sales enquiry, email us or call us on 0845 077 65 65 to discuss setting up Virtual Technician for your business.
Sales enquiry?
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